The following online resources are available to answer questions, and direct users to a helpdesk or knowledgebase.
Connect with us via Online Chat (General Questions)
Chat is available from 9am-6pm Monday through Thursday, and 9am – 5pm on Friday. If you see “Chat Offline”, please submit your question for help through our Online Form.
Connect with us via Online Chat (Specific Area Questions)
- Academic Technology Support Questions
- Library Research and Instruction Questions
- Online Learning Questions for Faculty
- Access Services and Item Circulation Questions
Visit the Technology Helpdesk Knowledgebase
The knowledgebase encompasses answers to frequently encountered issues with applications, locations for technology, and explains processes and technology available through the USFSP Nelson Poynter Memorial Library’s Information Commons
Submit a Question
The USFSP Nelson Poynter Memorial Library’s Information Commons Technology Helpdesk is designed to help students use the 1st Floor Computing areas of the library and support software for coursework and research.
Get Help with your research.
Librarians can assist and instruct you in how to identify and locate the most useful resources for your research needs. Complete this brief form to schedule a research appointment with a librarian.
Ask a question about obtaining books,
or about your library checkouts, holds, or fines..