Help

The following online resources are available to answer questions, direct users to a helpdesk or knowledgebase, and list common answers to frequently asked questions.

Submit a Question
The USFSP Nelson Poynter Memorial Library’s Information Commons Technology Helpdesk is designed to help students use the 1st Floor Computing areas of the library and support software for coursework and research.

Visit the Technology Helpdesk Knowledgebase
The knowledgebase encompasses answers to frequently encountered issues with applications, locations for technology, and explains processes and technology available through the USFSP Nelson Poynter Memorial Library’s Information Commons.

View the most Frequently Asked Questions
This list of FAQs can be helpful in conducting tasks through our website and to learn quick solutions to common questions on the library website.

Contact Information

Berrie WatsonHead, Systems & Digital Technology