Instructional Technology Technical Support


Canvas or Email Support

The Information Technology Help Desk offers help services accessible via phone, Internet, email, or in person. The Help Desk provide support for MyUSF, student email accounts, connecting from home to the USF libraries, and work orders. Phone support is available 24 hours a day, 7 days a week.

For further assistance with Canvas, consult the detailed user guide or video tutorials (Log in with your NetID and Password and search for “Canvas” to view short video tutorials about specific features of Canvas.).

Course Design Support

Distance Learning and Instructional Media Services offers help services to faculty instructors via phone, internet, email, or in person. Contact Online Learning and Instructional Technical Services for assistance with:

  • Blackboard course design
  • Course videos or¬†instructional media
  • ADA/Accessibility
  • Elluminate Live!
  • Other instructional technologies

USF St. Petersburg Distance Learning Services
Nelson Poynter Memorial Library POY 219
140 7th Avenue South
St. Petersburg, FL 33701
Phone: 727-873-4409